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Dharmendra S.

Head of Business Group and Shared Services - Global Sales Support

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Top Insider Advice

Beyond talent, I have realized that we need so much more to have a very successful career. Realizing a dream can take longer and include setbacks. From my personal experience, I have noticed that being open, resilient, flexible, and having an attitude to serve helps immensely. While aspiring to grow, we need to prepare well with concrete homework. Having the right attitude and a prompt, service mindset is crucial. One has to keep learning (and unlearning) and be prepared for the next big thing. As an example, while you are working on 5G, start preparing yourself for 6G. On the softer side, empathy and humility should be key attributes to be practiced. Managing emotions and being mindful play a huge role. Transparent communication and openness towards the multi-cultural and virtual environment are very important. Staying motivated and being a change management leader is critical. Find time to build your personal brand and network. Look for a suitable mentor who can make your journey smoother. Finally, never compromise on your Integrity, continue to build relationships, and grow trust.

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Career path

Telecom Engineer/Product Line Manager

Nokia

From 01/1995 to 12/1999

OSS support

Nokia

From 03/2000 to 05/2001

Global Technical Sales

Nokia

From 06/2001 to 05/2004

Company

What do you like about your job and the company?

It is so fulfilling to work for a world leader (and most ethical company) on the latest technologies to help our world come closer and be secure and connected. The open and supportive environment at Nokia and within my Global Sales Support team ensures creativity and growth. One can collaborate fearlessly across the organisation and get support. Leading a multi-cultural, virtual team (in China, India, Romania, Ukraine, Egypt, Mexico ) is so special. Another attraction is the diverse skill-set of the team. It provides the perfect opportunity to learn more from engineers (working on IP Routers, Fixed, 5G, Security, and Automation) as well as marketing, communication, and visualization specialists. The respect and team bonding are phenomenal too.

Greatest achievements

In this long journey, the definition of achievement has changed over time. Initially, it was special to be individually appreciated, it is more about evolving teams and leaders now. I received an award from Nokia (including CEO appreciation) and it was amazing. I also received a Market level Nokia Values Award and it was very special. Having worked at various global locations and leading large teams, I assisted/mentored many of my colleagues to evolve as a leader and this is most satisfying. Learning more about new cultures and locations has been wonderful too. Managing to thrive well after multiple technology changes in the last 2 decades inspires me further.

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Other insiders

Ruchi R

Top Insider Advice

From being a mere graduate to immersing myself in real software challenges in one corner of the world, and then transcending continents to make my mark in the software industry once again as a Software Engineer at Nokia, my journey over the years is not just a testament to my hard work and ambitions, but also a reminder that we are capable of achieving far beyond our initial expectations when we summon the courage to step out of our comfort zones. I firmly believe that each of us can benefit from embracing that courage from time to time, as it is often the catalyst that propels us towards new opportunities and greater heights.

Kelly W

Top Insider Advice

A strong support system has a tremendous effect on one's career development as well as mental health. It helps us better cope with stress, boost confidence, and improve performance when facing career challenges. Networking, mentorship, and engaging with diverse groups can significantly influence professional growth.

Monika M

Team Manager

Top Insider Advice

You don’t need to know everything from day one. What we value most is your attitude — curiosity, honesty, and a genuine willingness to learn. In IT, technical skills will always matter, but they’re just one part of the puzzle. No one expects perfection. What truly makes a difference is your openness to ask for help, your readiness to share knowledge, and your ability to collaborate with others. Honest communication and strong teamwork lead to the best outcomes. Stay curious, stay determined — with the right mindset, no challenge is too big to take on.
Discussions with Dharmendra S
Tell me about your biggest challenge in the last 3 months?
in Career Tips·Sunday, November 3, 2019
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6 responses
2216 views
How do you best describe a day at Nokia?
in How to apply·Thursday, March 3, 2022
1 response
37 views
How is Nokia leading the B2B technology innovation in assisting CSPs globally?
in Career Tips·Thursday, April 27, 2023
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8 responses
60 views
Are there any programs helping us to improve our level and be part of the team?
in Career Tips·Monday, June 24, 2019
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5 responses
From livechat
341 views