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Dharmendra S.

Head of Business Group and Shared Services - Global Sales Support

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Top Insider Advice

Beyond talent, I have realized that we need so much more to have a very successful career. Realizing a dream can take longer and include setbacks. From my personal experience, I have noticed that being open, resilient, flexible, and having an attitude to serve helps immensely. While aspiring to grow, we need to prepare well with concrete homework. Having the right attitude and a prompt, service mindset is crucial. One has to keep learning (and unlearning) and be prepared for the next big thing. As an example, while you are working on 5G, start preparing yourself for 6G. On the softer side, empathy and humility should be key attributes to be practiced. Managing emotions and being mindful play a huge role. Transparent communication and openness towards the multi-cultural and virtual environment are very important. Staying motivated and being a change management leader is critical. Find time to build your personal brand and network. Look for a suitable mentor who can make your journey smoother. Finally, never compromise on your Integrity, continue to build relationships, and grow trust.

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Career path

Telecom Engineer/Product Line Manager

Nokia Siemens

From 01/1995 to 12/1999

OSS support

Nokia

From 03/2000 to 05/2001

Global Technical Sales

Nokia Siemens

From 06/2001 to 05/2004

Company

What do you like about your job and the company?

It is so fulfilling to work for a world leader (and most ethical company) on the latest technologies to help our world come closer and be secure and connected. The open and supportive environment at Nokia and within my Global Sales Support team ensures creativity and growth. One can collaborate fearlessly across the organisation and get support. Leading a multi-cultural, virtual team (in China, India, Romania, Ukraine, Egypt, Mexico ) is so special. Another attraction is the diverse skill-set of the team. It provides the perfect opportunity to learn more from engineers (working on IP Routers, Fixed, 5G, Security, and Automation) as well as marketing, communication, and visualization specialists. The respect and team bonding are phenomenal too.

Greatest achievements

In this long journey, the definition of achievement has changed over time. Initially, it was special to be individually appreciated, it is more about evolving teams and leaders now. I received an award from Nokia (including CEO appreciation) and it was amazing. I also received a Market level Nokia Values Award and it was very special. Having worked at various global locations and leading large teams, I assisted/mentored many of my colleagues to evolve as a leader and this is most satisfying. Learning more about new cultures and locations has been wonderful too. Managing to thrive well after multiple technology changes in the last 2 decades inspires me further.

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Other insiders

Nitasha M

Solution Manager

Top Insider Advice

It emphasizes the proactive mindset needed when seeking opportunities. Instead of waiting for opportunities to come to you, take action, be creative, and actively pursue your goals. Whether it is related to your career, personal life, or any other aspect, you can create opportunities through your efforts and determination. Open yourself to the possibilities; if you wait until you are ready, you might miss a unique chance. Be willing to have the hustle muscle to figure it out. Some opportunities might only come once, SEIZE them :)

Zsuzsanna R

Top Insider Advice

Your dreams show what you can become. They are your hopes, what you love, and the future you want. Always be ready to learn new things. Learning helps you grow. Identify your fears and challenge them. Don't let fear hold you back from pursuing your goals and taking risks. Take responsibility for your growth, development, and success. Don't wait for others to empower you; empower yourself. Don't be afraid to ask questions, even if you think they might sound basic. Asking questions demonstrates curiosity and a desire to learn.

Casey C

Software Architect

Top Insider Advice

A friend invited me to apply as a software developer, so I did. When I got the results from the assessment test – the examiner informed me that I failed the exam but suggested me a QA position. I immediately jumped on the opportunity without knowing what QA was. The manager offered me that opportunity in the company as he knew my learnability. Nokia provided training, coaching, and mentoring, and I enjoyed the work. As I developed my knowledge, an architecture and specification position opened, and I was excited about it. But I thought I was not yet ready for the role. I consulted my manager about it and asked for his opinion, and he encouraged me to go for it and to try it out. Fast forward to hardship and several leaps of faith, and I am excited to grow and try new things. This year I started my new position. Looking back, I am grateful to mention three key points: 1. Don’t be afraid to try new things. There’s no additional knowledge if you already know it – what is QA? 2. Develop your knowledge. Learning is a never-ending process: if you don’t know – study! 3. How will you know if you don’t try? You might regret it one day if you haven't tried.

Discussions with Dharmendra S
Tell me about your biggest challenge in the last 3 months?
in Career Tips·Sunday, November 3, 2019
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6 responses
2218 views
How do you best describe a day at Nokia?
in How to apply·Thursday, March 3, 2022
1 response
37 views
How is Nokia leading the B2B technology innovation in assisting CSPs globally?
in Career Tips·Thursday, April 27, 2023
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8 responses
60 views
Are there any programs helping us to improve our level and be part of the team?
in Career Tips·Monday, June 24, 2019
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5 responses
From livechat
344 views