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Is there a difference between Technical Manager and Care Technical Manager?

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adugna b. asked a question to Dharmendra S.

Category: Role Comparison

Date asked: Tuesday, January 25, 2022

Last reviewed: Friday, February 11, 2022

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Dharmendra S.

Head of Business Group and Shared Services - Global Sales Support

Hi, thank you for this question.
Yes, there is a slight difference. Please allow me to explain. Care Technical Manager is like a subset of Technical Manager role. The technical manager could be role managing any technical project in the overall life-cycle (e.g. NPI - New product introduction, Pilot) while Care Technical Manager is limited to the Care phase (software and hardware maintenance, expansion, upgrades for a customer as a part of AMC). Hope this was useful. I wish you the very best.

Friday, February 11, 2022

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