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What kind of customer care makes Nokia different from others?

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2 responses
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Manuel A. asked a question to Anni R.

Category: Organisation information

Date asked: Tuesday, July 2, 2019

Last reviewed: Saturday, July 6, 2019

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Anni R.

Customer Transformation Lead

I think the good thing about being in business with communication service providers is that we're in really strategic, long term partnership/relationship with them. This means we have in depth relationship which we continuously looking after. The best customer care is valuing these relationships and making sure we have good, transparent dialogue with our customers. It's also important they can depend on our post-sales support and focus

Friday, July 5, 2019

Manuel A.

I completely agree, honest and open relationships most of the times brings not only strong business links but also long term relationships… Thanks for comment it

Saturday, July 6, 2019

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