Hi Olivier, I’m impressed by Nokia’s sustainability work. How is it creating measurable value and growth for customers?

Hi Osaretin E.,
First thank you for your appreciation of Nokia's sustainability work.

And your question is an essential one that all companies should think and work hard how to best answer it (as well as "walk the talk", in term of real actions and execution).

I could write you a novel about it, as the timing of your question matches the recent refresh of Nokia sustainability strategy.

But for the sake of your time, let me try to tell you about the key points, and provide you at the end with the links you can learn more from (and come back with other good questions afterwards ;)

Nokia’s approach has been built (for quite many years already) around expanding its positive handprint (the social and environmental benefits enabled for customers and society) while shrinking its footprint (its own and value-chain impacts). For customers, this means:

- Bigger upside: Networks and solutions that drive decarbonization, productivity and digital inclusion across economies and industries.

- Smaller downside: Continuous work to reduce environmental and social impacts across the value chain, supported by strong governance, ISO-certified systems and ethical business practices.

In practice, customers see sustainability reflected in:

- Lower energy and materials use per unit of traffic or compute (and next per unit of number of subscribers served, per revenue).

- Stronger ESG credentials in procurement evaluations and investor dialogues.

- Access to new markets and funding linked to digital inclusion and climate action.

- Reduced legal, regulatory and reputational risk around AI, privacy, human rights and supply chains.

- Faster, safer innovation based on leading industry standards and research.

In short, Nokia’s sustainability work is intentionally structured to help customers cut costs, reduce risk, win new business and accelerate a socially inclusive and positive growth—while contributing to a more resilient and low‑carbon digital future.

Stopping here, but if you want to learn more about the refreshed Nokia sustainability strategy especially in term of planned execution with four strategic impact areas supported by four enablers, please read on about it at Our approach | Nokia.com.

Healthy regards – Olivier Guyot

Nokia Technology Standards – Research & Innovation

Environmental & Responsible AI Leadership

Connecting intelligence across the globe
- with a clear responsibility for tomorrow's people and planet